Norris was originally nick-named "Schlup". However, when I found out that his first name actually is Norris, I couldn't resist changing his nickname post-haste. The reason for either nickname is due to the noise he continuously made as he redistributed spittle around his gob. It can be decidedly off-putting while attending to him only to hear a loud "Schurrrrllpppp" noise every two minutes or so. This, coupled with his old person habit of repeating everything he says three times, makes him an irritating customer. More irritating than normal I mean.
To pay lip-service to being fair and balanced I have to point out that, in certain respects, he's quite a good customer. ie. he spends a lot. Also, he doesn't appear to smell. Yet. It does appear to be a race between the grim reaper and the pong goblin for old folk. Currently Norris is keeping ahead of the pair of 'em.
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