Online Ordering System

Just for a change this isn't about either Royal Mail, Post Office ltd or even my customers.

Today I will be mostly ranting about the new online ordering system I've been using for my confectionery supplier.

Previously, I used to get a phone call at a set time each week to go through my order. This worked fairly well but meant that I needed to be ready at that time and I had to have the order codes for everything I wanted written out. It was fairly easy to get these codes wrong and order something random and occasionally, due to the stupid way the catalogue was laid out, it was difficult to find what I wanted.

When I was offered the chance to use the new online ordering system I thought I'd give it a go. It sounded like a good idea. Place the order when I wanted, search the catalogue online, brilliant.

I placed my first order and then got back a confirmation email a couple of hours later. Hmm, thinks I, I'm sure I order individual cans of Coke, I wonder why they've been substituted for multipacks. That's no good.

I then had to ring an 0845 number to get this corrected. While I was talking to them I asked if it would be possible not to have any substitutions on my account, if something's not in stock, I don't want something different instead. "No problem." I was told.

The next week and it was time to order again. I reordered the same things that had randomly been replaced confident in the knowledge that if they're not in stock, I won't be swapped.

Imagine my utter shock when I received another confirmation where several things had been swapped.

Another pointless phone call later and I've it sorted. Not only had my stuff been swapped but the original items are in stock anyway.

Today was my final attempt with the system. If it didn't work them sod it, I'm going back to the old fashioned but actually better method of talking to a human on the phone.

As you have probably already guessed, this didn't go well. For some fantastic reason known only to the company in question, the special offers that they do don't actually appear on the web site.

YAY!!!

I wonder why the online ordering system was sold to me as being more convenient and quicker when it's actually neither.

Twats.

I've Run Out of Time and Steam

I was going to do another post this afternoon but inconsiderate bloody customers kept coming in and disturbing my train of thought.

Wankers

Sorry (actually, I'm not sorry but what are you gonna do about it) to tease you with the prospect of yet another witty and highly entertaining post and then not bother but, meh?!?

No doubt there will be another highly amusing and vitriolic post appearing soon.

Talk About Global Warming.

As we got through a winter that's a little bit worse than previous winters, everyone starts moaning. Whether it's because this is the worst winter ever or because when they were young it took 20 foot snowdrifts before people even started to think about putting a jumper on or the one bit of snow and this country grinds to a halt (usually said by old people who waddle to the post office and then to the shops once a week and have not actually experienced driving for the last 20 years).

However, the one moan that has amused me the most was by our old "friend" the forgetful priest.

During a recent conversation (fortunately not with me) he managed to say "talk about global warming" three times. This was in addition to his usual query regarding holidays, where my colleague was born and which church she goes to.

Needless to say, once he he said it for the third time, both Hamish and I sniggered to ourselves.

However, as amusing as we found this exchange there was more to come.

As he was exiting the shop someone else was trying to come in.

"talk about global warming"

However, that's not what we really thought was funny.

At the exact moment he said warming, his trousers fell down.

Worrying The Oldies

Just to prove, once again, that old people are stupid and can't be bothered to read, the card account has recently had a minor change to it.

The change made to the account is that people can now use Bank Of Ireland ATMs to withdraw their pensions and benefits and whatnot. A nice letter was sent to all account holder explaining this.

In the grand tradition of coffin dodgers not bothering to read things properly and then getting into a panic, lots of old people didn't bother reading the letter properly and got into a panic.

In the last couple of weeks I've had to put up with no end of stupid, smelly old people moaning that they won't be able to take their money over the counter and they'll have to find a cash point to use instead.

HELLO!!!!

Read the fucking letter properly you half-dead shit-wits and stop bothering me.