Friday, 16 November 2007

The customer is always confuesd.

Yesterday we had an old fella (naturally) come in to see us. He came up to my colleague and asked for probably the weirdest thing that anyone has ever done in a Post Office.

"Could I cancel my appointment with the doctor tomorrow please?"

We were both a little thrown by this request so my colleague said pardon. He replied,

"Can I cancel my appointment with Dr Madeupname tomorrow please?"

"I think you're in the wrong place. This is the Post Office."

"The Post Office?!? OK."

"Yes, you're a little confused. What can we help you with?"

"I'd like to cancel my appointment with Dr Madeupname please. It's tomorrow."

"I'm sorry, This is the Post Office. You need to go to the doctor to do that."

After a little while we eventually got him to understand that although we can do a lot more than just stamps in the Post Office these days, accessing the doctor's appointment list wasn't one of them. Also, I'm no medical expert but in my opinion this guy should have been making more appointments to see the quack, not less. His head is obviously broken.

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