There's a fairly common I find myself having with customers that can be paraphrased thusly:
Customer "I need this package to arrive as soon as possible in America or THE VERY WORLD WILL END!!!"
Me "We can guarantee it there in two days for £50"
C "That's too expensive. Have you anything cheaper?"
Me "We can send it in about 4 working days for £7.50"
C "That's still too pricey. What other services are there?"
Me "Normal airmail is £4.20"
C "Still too much."
Me "Surface mail is £2.50 but can take up to 2 months"
C "£2.50!?!?! Is there anything for less?"
Me "You can chuck it in the sea and hope it gets there for free."
C "Perfect."
Me "What about the world ending?"
C "Fuck it. I can't afford £2.50 to get this package halfway across the world."
Monday, 3 March 2008
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