Regulars - update

A quick update on a couple of the regualrs I've mentioned before.

Robert.
Robert's been getting my name right pretty consistently this week. It started off with him using my real name for a change. After that he used the right name and then said

"Oh, I'm sorry Wrongname. I've been calling you Rightname when you're name's actually Wrongname isn't it."

Disheartened with this quick changearound I was just about to correct him when he went back to using my real name again. My head was spinning with the speed which he changed the way he addressed me. I can't even remember what my real name is now. Thanks Robert, you addled old twat.

Scott.
In the last two weeks, Scott's mental condidtion has clearly deteriorated. He came in to collect his mail the other day as normal. Due to staffing shortages though, it wasn't ready and wasn't likely to be ready until the afternoon. We told him this and sent him on his way. Not ten minutes passed and he returned and aksed for his mail. we told him that it wouldn't be ready until the afternoon and sent him on his way again. Another half an hour passed and he returned and asked whether he's collected his mail yet as he couldn't find it. Nope. It's still out back, unsorted like we told you twice already.
This morning he came in for another bus timetable (surprisingly, the first one of the week). As we're so accomodating and helpful, we passed one to him. Five minutes later he returned, looking a bit confused. I was just about to reach down to get him another timetable (see, I'm so considerate of my customer's needs, I can even anticipate them and get in there first. Just call me superpostmaster) when he produced the one he'd been given earlier. Shocked as I was that he'd actually managed to keep a timetable for longer than the customary minute that they usually seem to last, I composed myself and awaited his request.

"You'll probably think me really silly for asking this."

No more than I already do.

"I just can't work out this timetable, I need to get to the local metropolis by 11 o'clock and I can't work out which bus to take"

Actually, I do think slightly less of you now. Who'd have thunk it?

I put him straight and circled the time he needed to catch his bus. Tempting as it was to either make him late or send him off on the wrong bus for shits and giggles, I'm just far too nice for that.