Car Tax Idiot, A new low

There are some people who are just irredeemably stupid. No matter how much you try to help them, they don't listen or just plain can't be arsed to do what they've been told.

A fella came in my branch on Saturday, trying to re-tax his car. The first snag was that his reminder form was six months out of date. Our computer will only recognise current forms. As much as I hate the "computer says no" defense used by shop staff/call centre monkeys there are some cases when we have no choice and can't override the computer. Sad but true. He asked me if his old tax disc would be any use. I said no.

I then asked him for his log book as we are able to use the information from that to issue a tax disc if there's been a gap in licensing.

He told me that he didn't have a log book, he'd lost it but would his old tax disc be any use?

I said still no.

If that's the case, I told him, that he's need to send a form off to the DVLA and get tax directly from them. He'd also need to send off a form and £25 to get a new log book. I gave him the forms and told him that the address he needs to send them off to is on the back of them. He asked if his old tax disc would be any use.

NO!!!!!

I thought no more of it as it's pretty simple really and for the hard of thinking there is a helpline number on the back.

Two days later his wife comes back with the forms and asks us to process them for her.

AAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGHHHHHHHHHHH!!!!!!