The "new" pricing in proportion rules have been in force now for over 18 months (or so, I can't remember properly and my research dept is too lazy to find out for certain) but it's still tripping people up. This is despite every address in the country getting a size guide when it was first introduced and there being a fair amount of publicity in the run up to Christmas. However, I still have a little bit of sympathy for some people caught out by this. But:
People who can't be bothered to check the sizes and weights - FUCK OFF.
People who come in to pick up a surcharged item that's blatantly too large/heavy and then moan and bitch about it like I'm holding their firstborn hostage and it's all my fault personally- FUCK OFF AND DIE IN A FIRE
People who moan about the system being too complicated - GROW A BRAIN AND FUCK OFF
The bloke who, just now, moaned about having to send his letter as a packet (and therefore more expensive) who asked me why I sell envelopes that size - FOR LETTERS THAT ARE THAT SIZE YOU TWAT, NOW FUCK OFF
People who are surcharged for items that are ever so slightly too large or not actually too large but have been incorrectly surcharged - SORRY
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